CPL is looking for a Sales Coordinator responsible for support to sales and administration tasks related to business development and sales growth of Brazil.


  • Respond to customer complaints and queries via phone / email
  • Coordinate and schedule customer meetings with the sales department
  • Request and monitor samples to send to customers in a timely manner
  • Monitor and follow up on projects, ensuring the deadlines outlined on Microsoft Office and Product Vision are met.
  • Oversee the agenda of the account executive’s, ensuring they have all presentations, samples and documentation required for customer visits
  • Under the guidance of account executives, oversee pricings and update the trade agreement in the system
  • Generate quotes under the guidance of the sales team
  • Using information provided by the sales team, write reports of account executive’s customer meetings
  • Documentation Plan (technical datasheets - Safety Sheets, Allergen Certificates or Chromatography). Update the cloud for every customer or distributor that requires this information.
  • Attend to, process and follow up on HSEQ and other areas involved with customer complaints.
  • Produce a weekly report of orders in the system and orders to be billed.
  • Produce a new wins report before the 5th day of each month.
  • Produce a report and a list of the customers that have a product on consignment.
  • Place the sales orders from the customers and update them about the delivery dates of their orders.
  • Send the sales order confirmations to customers.
  • To keep updated to customers about changes of dates of their orders.
  • Book flights, hotels and taxis for people travelling to Brasil or from Brasil to other countries.
  • To coordinate he needs of consumable items of the site like coffee, cleaning etc..
  • To coordinate with different areas the needs of resources to complete the orders on time to customers.
  • Attend communications by phone, email or teams with customers.
  • Managing house/phone-related customers 

Studies: University student or recent graduate in administrative areas

Experience: Minimum 6 months in customer service areas

English

Desiderable Spanish

Suitable candidates are invited to apply for this role by submitting an updated CV to jullieth.rojas@cplaromas.com